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When you open an account on jygili and use our platform — whether you're funding your wallet via Nagad, Rocket, or Upay, or moving through the game floor — these terms set out the rules that apply to both of us. Access to jygili depends on your local law and eligible regions; please read these conditions before you start.
These terms form the agreement between you and jygili for all activity on this platform. They cover how your account is opened and maintained, how transactions are processed through Nagad, Rocket, or Upay, and what conduct is expected when you access any part of the site. We may update these terms when our services change or when applicable rules require it. When that happens, we'll post the revised version here and the updated terms take effect from the date shown. Continuing to use your account after a revision means you accept the new version. If any part of these terms conflicts with local law in your jurisdiction, that local law takes precedence for you. Access to this platform is subject to eligibility under your local regulations — we do not represent that everything on jygili is available in every region. Where a section of these terms is found unenforceable, the rest remain in effect. Questions about a specific clause can be directed to our support team through the contact routes listed on this page.
Understanding the boundaries of this policy helps you know where these terms apply and where separate rules or third-party conditions take over.
These terms govern how you register, verify, and maintain your jygili account. This includes login credentials, account security, and your responsibility to keep your details accurate and up to date.
All deposits and withdrawals processed through Nagad, Rocket, or Upay on jygili fall under these terms. Transaction limits, processing steps, and wallet verification requirements are set out in the payments section of your account.
The game content, promotional notices, and editorial material published on jygili are covered by these terms. We own or license this content; you may not copy, redistribute, or commercially exploit it without our written permission.
Payment providers like Nagad, Rocket, and Upay operate under their own separate terms. We are not responsible for how those services handle your data or transactions on their side of the process.
You have several practical options for managing your account and your relationship with jygili under these terms. You can review your full transaction history at any time by opening the account section and navigating to the history tab — every deposit and withdrawal processed through Nagad, Rocket, or Upay is recorded there with a timestamp and status. If your account details are incorrect, you can update most fields directly in account settings; for changes that require verification, our support team can walk you through the steps. If you believe a transaction has been recorded incorrectly, raise it with support and we will check the record against the payment provider's log. You can also request a copy of the data we hold on your account by contacting us through the routes below. If you decide to close your account, submit a request to support and we will process it in line with our retention schedule.
Open the account history tab to see every transaction, session, and status update tied to your account. Records are available from the date your account was created.
Update your contact information and wallet details in account settings. Changes that affect identity verification require support confirmation before they take effect.
If a transaction or account action looks wrong, contact support with the date, amount, and payment method used. We'll cross-check against the Nagad, Rocket, or Upay record and respond.
Send a closure request through support. We'll confirm receipt, settle any pending transactions, and process the closure according to our standard retention schedule.
If you have a question about any part of these terms, the routes below are the ones we actively monitor. Use the channel that suits your situation — live chat for quick account questions, email for formal requests or documentation.
Open the chat widget from any page on jygili to reach the support team directly. Available for account and transaction queries.
Send detailed queries or formal requests — including data access or account closure — to our support email address listed in the contact section of your account.
The help section on jygili covers common questions about account setup, wallet linking, and transaction steps. Check there first for quick answers before contacting the team.
We take the handling of your information seriously and apply consistent practices across data storage, cookie use, and account security.
We keep account and transaction records for as long as your account is active and for a period after closure as required by applicable rules. You can request details of what we hold by contacting support through the email route.
jygili uses cookies to keep your session active, remember your wallet preference between visits, and measure how the site performs. You can manage cookie settings through your browser; some features may not work correctly if certain cookies are blocked.
Your account is protected by your login credentials. We recommend using a unique password and not sharing your account with anyone else. If you suspect unauthorised access, contact support immediately so we can review the account log.
If you want to request a correction to your data, ask about retention, or raise a concern about how your information is handled, use the email support route. We'll confirm receipt and respond with the relevant details.
Answers to the questions we hear most often about how these terms apply to your account and activity on jygili.
Access to jygili depends on your local law and the eligible regions we serve. If you are in Bangladesh and your region is eligible, these terms apply to your account and all activity on the platform from the moment you register.
We post the revised terms here with an updated date. If you continue using your account after that date, you accept the new version. We recommend checking this page periodically, especially if you receive a notification about a policy update.
Yes. Open the history tab in your account to view every deposit and withdrawal processed through Nagad, Rocket, or Upay, along with the date, amount, and status of each transaction.
Most contact and wallet details can be updated directly in account settings. If the change involves identity verification — for example, updating the name or number linked to your Nagad or Rocket wallet — contact support to complete the process.
We hold account registration details, transaction records, and session data. To request a summary of what we hold, contact support via the email route listed in the contact section of your account. We'll respond with the relevant information.
Send a closure request to support through live chat or email. We'll confirm receipt, process any pending Nagad, Rocket, or Upay transactions, and close the account in line with our standard retention schedule.